Mobile technology is exactly what the name implies - technology that is portable. Examples of mobile IT devices include:
- laptop, tablets and netbook computers
- 'smart phones'
- global positioning system (GPS) devices
- wireless debit/credit card payment terminals
Advantages of mobile technologies
Mobile computing can improve the service you offer your customers. For example:
- when meeting with customers, you could access your customer relationship management system - over the internet - allowing you to update customer details whilst away from the office
- you can enable customers to pay for services or goods without having to go to the till, eg by using a wireless payment terminal diners can pay for their meal without leaving their table
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